Privacy Policy

OVERVIEW of this Policy and Commitments to Privacy within Dual

At Dual ("we", "us", "our"), we regularly collect and use information which may identify individuals ("personal data"), including insured persons or claimants ("you", "your"). We understand our responsibilities to handle your personal data with care, to keep it secure and to comply with applicable data protection laws.

The purpose of this privacy policy is to provide a clear explanation of when, why and how we collect and use personal data ("Policy"). We have designed it to be as user friendly as possible, and have labelled sections in a layered format to make it easy for you to navigate to the information that may be most relevant to you and to allow you to click on a topic to find out more.   Please also use the Glossary to understand the meaning of some of the terms used in this privacy policy.

Do read this policy with care. It provides important information about how we look after your personal data and explains your legal rights and how the law protects you. This Policy is not intended to override any terms of business agreement which you have with us or any rights you might have available under applicable data protection laws.

We may amend this Policy from time to time for example, to keep it up to date or to comply with legal requirements or changes in the way we operate our business. We will notify you about material changes by prominently posting a notice on our website. We encourage you to periodically check back and review this policy so that you always will always know what information we collect, how we use it, and with whom we share it.  It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.


To download a pdf of the full DUAL Privacy Policy, please click here

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